Home Health Line
06/28/2023
As many agencies struggle with high turnover rates, it’s important to reduce burnout in any way possible. Reducing, or even cutting on-call shifts could be a way to achieve less burnout.
06/28/2023
Compare your 2022 Net Promoter Scores with the national averages. The data include year-over-year average customer satisfaction scores for over 111,000 Home Care Pulse experience surveys with home care customers.
06/22/2023
Your employee referral program must be exciting to your employees if you want to bring in quality candidates. Your best employees likely know other high-quality candidates in their field.
06/22/2023
Agencies should create processes with assisted living facilities and other settings so that they understand when to call the agency first to avoid patient hospitalizations that could be prevented.
06/22/2023
In addition to poor communication, language barriers can lead to negative outcomes for both the patient and the agency, including the increased risk of hospitalizations and poor HHCAHPS scores.
06/22/2023
The COVID-19 PHE is over and only a few states still have a mask mandate for health care providers. But if you want to continue to require masking at your agency, experts say you can do it — even if staff object — except in certain circumstances.
06/22/2023
Do not assume a causal relationship between anemia and chemotherapy, blood loss or other deficiencies based on the sub term “due to” without provider documentation directly linking them.
06/22/2023
Employee referral programs ranked as the second most common care professional recruitment source for 2022, according to the Home Care Pulse’s 2023 HCP Benchmarking Report.
06/14/2023
In order to get the most accurate picture of patients — and their functional ability — ensure your clinicians are not overusing the “not attempted” codes, as CMS has stated that it’s looking at the use of these codes.
06/14/2023
Expect to be held accountable for stricter discharge policies related to helping patients and caregivers transition to the next phase after leaving your agency.

Login

User Name:
Password: